Staffing doesn't really have a collections problem. It has a timing problem. Your people won't wait — they'll go work for the agency down the road. Your clients pay on their own policy, and no amount of goodwill changes their AP calendar.
Every week an invoice sits unchased is a week you've lent your client money out of your own working capital.
It's rarely one big thing. It's four small delays stacked on top of each other.
Meanwhile payroll ran on Friday, burden and taxes came out with it, and the margin on that placement is thin enough that thirty extra days of float is most of what you made on it.
Shortens each of those four delays, without hiring anyone to do it.
Set the schedule once and the invoice sends itself — weekly, biweekly, per placement, whatever your cycle is. Recurring clients are billed on time without anyone opening a file.
A pre-due nudge while it's still easy, then an escalating sequence after. Everything stops the moment payment lands, so nobody gets chased for an invoice they already paid.
Overdue accounts are ranked by likelihood to pay rather than by age, so the hour you do have goes to the invoice most likely to close, not the oldest one on the list.
Every invoice carries a payment page. Clients pay by card or ACH through Stripe and the money lands in your account — CollectIQ never holds it.
When a client genuinely can't pay in full, CollectIQ drafts a structured plan for you to approve. A client paying over three months beats a client who stops answering.
Every invoice, reminder, payment and change is dated and logged. When a client says they never received it, you can show them the day it went and the day they opened it.
AI drafts the messages — in your business's voice, with the invoice number, the amount and the due date already in them — and ranks which accounts are worth your time. You approve anything before it sends.
It doesn't decide what's overdue, what gets escalated or what a payment plan may offer. Those run on rules, because they need to give the same answer every time and need to be explainable to a client who challenges them.
The three things staffing agencies usually do about slow payment.
| Option | What it costs you | What you give up |
|---|---|---|
| Invoice factoring | Typically 1–5% of the invoice, every invoice | A third party now owns the receivable and contacts your client about it |
| Collection agency | 25–40% of whatever they recover | The relationship, usually. Agencies are for accounts you've given up on |
| CollectIQ | Flat monthly fee plus 2% on invoices recovered through the platform | Nothing — you keep the client relationship and the full amount they pay |
The 2% applies only to invoices paid through CollectIQ, never to balances that go uncollected. Card and bank processing is separate and passed through at Stripe's cost.
30 days free, no credit card. Import your clients, set the schedule once, and watch where the delays actually are.
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